EMAIL: roxie@roxiemunn.com | PHONE: (864) 380-7083
The compliance manual can be considered a “living breathing document” or a work in progress. It has 22 chapters and is approximately 900 pages.
The manual is meant to be a “guide” for on-site managers. It is based on HUD regulations. It can be made property specific or company specific based on what you want for your company.
The manual is made up of Word, Excel and PDF documents. There are templates that need to be completed. And, you will have to read the many policies to decide if these are policies that you will implement.
Simply put, it is a working document based on HUD regulations written for on-site managers to use.
Chapter | 1 | Office Procedures |
Chapter | 2 | Civil Rights Laws |
Chapter | 3 | Reasonable Accommodations and Modifications |
Chapter | 4 | Application Procedures |
Chapter | 5 | HUD Required Documents |
Chapter | 6 | Non-Citizen Rule |
Chapter | 7 | EIV |
Chapter | 8 | Utility Allowances |
Chapter | 9 | Pets |
Chapter | 10 | Verifications |
Chapter | 11 | Move-ins |
Chapter | 12 | Transfers |
Chapter | 13 | Recertifications - Annuals and Interims |
Chapter | 14 | Violence Against Women’s Act (VAWA) |
Chapter | 15 | Leases - Violations and Evictions |
Chapter | 16 | Move - Outs |
Chapter | 17 | Maintenance |
Chapter | 18 | HUD Frequently Asked Questions (FAQs) |
Chapter | 19 | Resident Relations |
Chapter | 20 | Limited English Proficiency (LEP) |
Chapter | 21 | Resident Education |
Chapter | 22 | Pest Control |